Known issues

Problems that are still open or only partly resolved, each backed by real sources. Already-fixed problems live on Fixed issues; official announcements are on News. Problems reported but not yet pinned to a specific firmware or app version are on Issues we're watching.

Know your model? Jump straight to its own page, filtered to just that model's issues: LUBA 4 AWD  ·  LUBA 3 AWD  ·  LUBA mini 2 AWD  ·  LUBA 2 AWD X  ·  LUBA 2 AWD  ·  LUBA mini AWD LiDAR  ·  LUBA mini AWD  ·  LUBA 1 AWD  ·  YUKA  ·  YUKA mini  ·  YUKA mini Vision  ·  YUKA mini 2  ·  Maston

38 open issues, recently updated first

Known issue YUKA mini 500, YUKA mini 800, YUKA mini Vision 700

YUKA mini: false 'front wheel lifted' and tilt warnings, usually a sticking front wheel

YUKA mini owners report constant "front wheel lifted" or "tilted" warnings on flat or bumpy lawns, some since a firmware update. Mammotion and owners point at the front wheels: a wheel that sticks as it slides up and down reads as lifted. How to check, clean and lubricate them, and when support has sent new wheels.

First reported 05 Jul 2026 Last updated 03 Nov 2026

Known issue YUKA, YUKA mini (also reported, less specifically, on LUBA)

Error 1028 ("drivetrain motor error detected"): owners link it to a stuck wheel; Mammotion calls it occasional

Not in any official manual. Owners saw it right after a wheel got physically stuck. Mammotion's reply in the forum thread called it an occasional problem and said safety is generally not affected, without naming a cause. Reported on YUKA, YUKA mini, and (per one forum regular) LUBA.

First reported 09 Jun 2025 Last updated 03 Nov 2026

Known issue YUKA (sub-model not stated in most reports), LUBA Mini AWD LiDAR, and LUBA 1 / LUBA 2 (cross-model corroboration)

Error 1200 (Recharge failed): reported across multiple models, at least three distinct causes

"Recharge failed (1200)" has been independently reported across the YUKA line, LUBA Mini AWD LiDAR, and LUBA 1 / LUBA 2 units, with several confirmed different causes: a faulty charging station whose light has gone dark, a dock that passes every check and still fails, and an unlevel dock. Check each before assuming a mower-side fault.

First reported 08 Jun 2024 Last updated 03 Nov 2026

Known issue LUBA 2 (base/2024), also reported on LUBA 1

LUBA 2: charging station's green status LED goes dark, mower stops docking on its own

Four independent LUBA 2 (and one LUBA 1) owners hit the same pattern within weeks of each other: the charging station's green LED goes dark and the mower stops finding its own way home, even though it still charges fine when placed on the dock by hand.

First reported 08 Jun 2024 Last updated 03 Nov 2026

Known issue LUBA 2 AWD, LUBA 2 AWD X, LUBA 3 AWD

LUBA charging power adapter: it has no waterproof rating, and they can fail outdoors

The mower and its charging station are rated for rain; the power adapter that feeds them is not. Mammotion support told one owner in writing that the adapter has no declared waterproof rating. Owners report adapters dying after months outdoors, one tripping a home's safety switch, and replacements fixing the fault.

First reported 12 Sep 2025 Last updated 01 Nov 2026

Known issue LUBA 3 AWD, LUBA 3 AWD 3000

LUBA 3: the app's battery 'max capacity' reads low within months, some after a firmware update

LUBA 3 AWD owners report the app's battery 'max capacity' figure at 63 to 92% within one to six months, several right after a firmware update. Two owners say Mammotion support told them it is a software calibration fault with the fix in a firmware not yet released, and a Mammotion account has called it a display bug in the app. Where to find the figure, what support asks for, and what is not confirmed.

First reported 24 Sep 2026 Last updated 31 Oct 2026

Known issue LUBA 3 AWD (the posts say LUBA 3)

LUBA 3: cutting discs spin the other way since the latest update

One LUBA 3 owner found the cutting discs turning the other way after an update, throwing grass to the sides and clogging the deck. A Mammotion staff account confirmed the direction and said an optimization is planned for a later firmware release.

First reported 18 Oct 2026 Last updated 25 Oct 2026

Known issue LUBA 3 AWD

LUBA 3: turns tear up the lawn, and what owners and Mammotion say to change

LUBA 3 owners report bare, torn strips where the mower turns, worst on soft soil, thin turf or wet grass. Mammotion's accounts point at wet grass and wheel slip, suggest a random cutting angle and the latest firmware, and say a new version is being tested. What owners changed, and where they disagree.

First reported 26 Sep 2026 Last updated 25 Oct 2026

Known issue LUBA 2 (the owners say "Luba 2"; the posts do not give a sub-model)

LUBA 2: turns tear up the lawn since the summer firmware, and what owners and Mammotion say to change

LUBA 2 owners report bare, torn patches at corners, around small excluded zones and in front of the charger since the summer 2026 firmware. A Mammotion staff account suggests marking worn areas as no-go zones and changing the mowing angle, and said on 22 September that a new firmware was coming. What was said, and what is not known.

First reported 19 Sep 2026 Last updated 25 Oct 2026

Known issue LUBA 3 AWD, LUBA 2 AWD

LUBA 3 and LUBA 2: the mower steers around leaves and low plants it could mow over

LUBA owners report the mower swerving around a few fallen leaves or low-hanging plant leaves, making sharp turns that tear the lawn, and in one case still doing it with obstacle detection off. What owners changed, and what Mammotion's accounts say about heavy leaf cover.

First reported 03 Oct 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD, LUBA mini 2 AWD, LUBA 2 AWD

LUBA 3 and LUBA mini 2: the app shows the mower as offline away from home or on the dock

LUBA 3 AWD and LUBA mini 2 AWD owners report the Mammotion app showing the mower as offline, mostly away from home or while it sleeps on the dock, even with Wi-Fi and 4G working and push messages still arriving. What owners tried (restarting the app, switching Wi-Fi off on the mower, an older app version) and what Mammotion's accounts say.

First reported 10 Sep 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD, LUBA 3 AWD 3000

LUBA 3: shuts off mid-task with battery left, or runs flat without going home

LUBA 3 AWD owners report the mower switching itself off in the garden with battery showing, or stopping with a few percent left instead of driving back to charge, some after an update and with an 80% charge limit set. What owners found helped: a full charge to 100%, which Mammotion also suggests to calibrate the battery.

First reported 10 Sep 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD, LUBA 2 AWD X

LUBA 3 and 2X: a thin post slips between the bumper and the front wheel and traps the mower

LUBA owners report the mower turning into a thin post, pole or fence post, getting it wedged between the bumper and a front wheel, and rocking and digging without registering a collision. Owners say it has long been possible. What Mammotion's accounts suggest (clearance, a restricted area on the map) and what owners put on posts.

First reported 10 Sep 2026 Last updated 24 Oct 2026

Known issue LUBA 2, LUBA 2 AWD, LUBA 3 AWD, YUKA 2000, YUKA mini 2 800

Charging stops part-way, around 40 to 75%: LUBA 2, YUKA and YUKA mini 2

Owners report charging that stops between about 40 and 75% and waits there, on LUBA 2, YUKA 2000 and YUKA mini 2 800. Mammotion's 2.3.31.69 notes fix charging that fell short of the set level on the LUBA 3 and mini 2 line; for the LUBA 2 and YUKA line, support has pointed owners at the power adapter's batch number.

First reported 06 Sep 2026 Last updated 24 Oct 2026

Known issue LUBA 2 and LUBA 3 AWD named; most owners do not say

LUBA: the lawn wears into a bare circle in front of the charging station

LUBA owners report a bare, sunken or dug-out circle in the lawn where the mower turns every time it leaves or returns to the charging station, even on thick grass. What they put there (pavers, tiles, mats, artificial turf), what they changed in the lawn, and what Mammotion's accounts have said about the pad, the station's surroundings and the front wheels.

First reported 29 Aug 2026 Last updated 24 Oct 2026

Known issue LUBA 1 AWD

LUBA 1 after firmware 1.11.1.11 and 1.11.1.16: slower turns, spinning in place, crossed boundaries

LUBA 1 owners report turns that got slower and clumsier after firmware 1.11.1.11, the mower spinning in place or going round in circles at row ends, and crossing no-go zones. Version 1.11.1.16's notes, as an owner quotes them, list a boundary fix and smoother multi-point turns; owners are split on whether it helped.

First reported 24 Aug 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD

LUBA 3 AWD: "Front bumper is experiencing repeated triggering" (error 1207)

Several LUBA 3 AWD owners report the mower stopping again and again with error 1207 when nothing is touching it. For one, clearing packed grass clippings from inside the bumper fixed it; for others cleaning did not hold and one received a warranty bumper; and in one case the error fired with the bumper taken off the machine, which points inside the mower.

First reported 13 Aug 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD

LUBA 3 AWD: "Wheel hub motor error"

LUBA 3 AWD owners report the mower stopping with a wheel hub motor error, sometimes weeks after purchase and once while it sat on its charger. Two owners opened all four hubs and found them dry. Mammotion's own first steps are three restarts and, if the mower got wet, 48 hours of drying; two mowers were booked in for repair.

First reported 12 Jul 2026 Last updated 24 Oct 2026

Known issue LUBA 2 AWD X 3000X (reported on this variant; may affect other LUBA 2 AWD X sizes sharing the same firmware, unconfirmed)

LUBA 2 AWD X: obstacle avoidance too sensitive in channels, blocks passable routes

Two independent owners report the mower refusing a "channel" path between mapped zones as blocked, one on ground it crosses without trouble during an ordinary mow, the other at a step of about 4 cm. A changelog a forum member pasted for a LUBA 2 update names better obstacle handling in channels, but Mammotion's own LUBA 2 AWD X release logs for April to May 2025 do not.

First reported 13 May 2025 Last updated 24 Oct 2026

Known issue YUKA mini series, YUKA, YUKA mini 2, LUBA mini AWD, LUBA 2 (base & AWD X) & LUBA 3 3000

Error 1425 (vision module fault): reported across YUKA, YUKA mini, YUKA mini 2, LUBA mini AWD, LUBA 2 (base & AWD X) & LUBA 3

"Error detected in the 3D vision module (1425)" has shipped as an official fix on four model lines and been independently owner-reported on four more, with at least five different causes. Here's what's confirmed for each, so you're not chasing the wrong fix.

First reported 15 Jul 2024 Last updated 24 Oct 2026

Known issue LUBA 2 (including the 3000H), LUBA mini AWD LiDAR

Error 1201 'Robot is trapped' on open ground after updates: LUBA 2 and LUBA mini AWD LiDAR

Owners report the mower stopping with error 1201, "Robot is trapped", on open lawn with nothing in its way, several times a mow and in a different place each time, since the late-summer updates. What Mammotion says to check, what owners found, and the blades that can stay off when you press Continue.

First reported 04 Sep 2026 Last updated 21 Oct 2026

Known issue LUBA 1, LUBA 2 AWD X 5000X

LUBA charging stations: stuck or corroded contact pins block charging

Four independent owners traced a repeated dock-and-retry loop, or a sudden total charging failure, to the same physical part: the charging station's spring-loaded contact pins. Two found a pin physically stuck (heat, then insects); the third found pins that looked clean, and a fix only polishing made, with the power draw at the plug as proof. A fourth freed a merely sticking pin with a little WD-40, as Mammotion's own reply advised.

First reported 27 Jun 2025 Last updated 30 Sep 2026

Known issue YUKA mini 800 (two reports, one naming the 2025 model), plus a third YUKA owner who does not name their model

YUKA mini 800 will not charge after an update: three owners, one workaround

Three independent YUKA owners lost charging around an update cycle: one on firmware 1.30.29.24 with the battery stuck at 0%, one whose battery drops to 0% mid-task and never recharges, one whose mower 'refuses to charge properly' alongside a cluster of other things that broke. One of them got charging back by unplugging the battery.

First reported 11 Sep 2026 Last updated 21 Sep 2026

Known issue LUBA mini 2 AWD 1500/1500H (LiDAR)

LUBA mini 2 AWD 1500/1500H (LiDAR): LiDAR fails to initialize on firmware 2.3.27.16

New units on firmware 2.3.27.16 couldn't start mapping because LiDAR wouldn't initialize. Mammotion confirmed it in-thread as a known, firmware-caused batch problem, resolved for three reporting owners by a follow-up update within days.

First reported 27 Jun 2026 Last updated 07 Sep 2026

Known issue LUBA 3 1500 & LUBA mini 2 AWD 1000 (reported across at least two models; also reported, less precisely identified, on other lines, see below)

LUBA 3 1500 & LUBA mini 2 AWD 1000: firmware update check returns "No Data"

Multiple owners across at least two model lines report the app's firmware-update check returning "No Data" instead of connecting, not a local network problem. One workaround (temporarily disabling 4G) has repeated independent confirmations; a second, reportedly forgetting and reconnecting WiFi, does not work for everyone who tried it.

First reported 04 Jun 2026 Last updated 06 Sep 2026

Known issue LUBA 3 AWD (5000/5000H, 3000/3000H, 1500/1500H)

LUBA 3: firmware 2.3.25.12, WiFi/4G drops and docking failures

Severe WiFi/4G connection drops and "Return failed"/"Charging failed" docking errors after this update.

Firmware
2.3.25.12 → 2.3.22.28

First reported 03 Jun 2026 Last updated 03 Sep 2026

Known issue YUKA mini (500/500H, 600/600H, 800/800H) & YUKA mini Vision (700/700H)

YUKA mini: firmware 1.15.20.2303, NetRTK activation failure

The RTK antenna stops switching modes after this update, despite the changelog claiming improved remote-connection performance.

Firmware
1.15.20.2303 → 1.15.6.2300

First reported 30 Apr 2026 Last updated 03 Sep 2026

Known issue LUBA 2

LUBA 2: rolling back firmware 1.15.21.1

What changed in 1.15.21.1, what it broke that used to work, and how to roll back if it's causing problems on your unit.

Firmware
1.15.21.1 → not yet confirmed
Released
27 May 2026

First reported 27 May 2026 Last updated 15 Aug 2026

Nothing here matches your symptom?

If yours isn't here, it may not have been reported enough times to confirm yet. That doesn't mean it isn't real.

What to have ready before you contact Mammotion support

Support resolves cases fastest when the report is specific. "It broke after the update," with no version number, is very hard for anyone — including Mammotion — to act on.

Mammotion lists its support channels by region — including a 24/7 live chat — at mammotion.com/pages/contact-us. Regional support email: support-na@ (North America), support-eu@ (Europe), support-apac@ (Asia Pacific).

Found something we don't cover yet? Send us the details — that's how the next owner finds it documented.