My Robot Doc
Known issue
LUBA 3 1500 & LUBA mini 2 AWD 1000: firmware update check returns "No Data"
Multiple owners across at least two model lines report the app's firmware-update check returning "No Data" instead of connecting, not a local network problem. One workaround (temporarily disabling 4G) has repeated independent confirmations; a second, reportedly forgetting and reconnecting WiFi, does not work for everyone who tried it.
From owners' reports, not from Mammotion's own pages.
Status Open
- Models
- LUBA 3 1500 & LUBA mini 2 AWD 1000 (reported across at least two models; also reported, less precisely identified, on other lines, see below)
- First reported
- 04 Jun 2026
- Last updated
- 06 Sep 2026
- Affects
- Phone app — not the robot
LUBA 3 1500 & LUBA mini 2 AWD 1000 (reported across at least two models; also reported, less precisely identified, on other lines, see below)First reported 04 Jun 2026Details
- Models
- LUBA 3 1500 & LUBA mini 2 AWD 1000 (reported across at least two models; also reported, less precisely identified, on other lines, see below)
- First reported
- 04 Jun 2026
- Last updated
- 06 Sep 2026
- Affects
- Phone app — not the robot
What to do next
-
Open the connection-status page in the app, disable 4G, run the firmware update over WiFi, then re-enable 4G.
More about this step
Applies when: the update check returns "No Data" even though the mower is online with a strong WiFi signal.
Worked if: the update check returns data and the firmware installs.
Didn't work? Next: step 2 — Forget the saved WiFi network in the app and reconnect. Worth...
Method: several owners independently confirming the same workaround, including one who verified it against their own unit
-
Forget the saved WiFi network in the app and reconnect. Worth trying, but it did not work for at least two owners who tried it.
More about this step
Applies when: the 4G toggle did not help, or you would rather try the other reported route first.
Worked if: the check runs again, if this route applies to your setup.
Didn't work? Next: step 3 — Tell us your model and your version. Say whether app functions...
Method: the same thread, with a reported null result for two owners
-
Tell us your model and your version. Say whether app functions like manual mowing went missing after the 4G toggle: that side effect is unconfirmed, and this page does not know whether it connects to the fix.
More about this step
Applies when: either workaround worked or failed, or you are on a model this page does not list.
Worked if: the unconfirmed side effect and the spread across models get answered rather than guessed.
Method: this page's own closing request
Phone app — not the robot. See our app vs. firmware vs. RTK guide if you're not sure which one you're dealing with.
On this page
What happened
The app's firmware-update check returns "No Data" instead of connecting, even though the mower is otherwise online with a strong WiFi signal. The original report described a LUBA 3 1500 that had worked fine for a month, tested across three different networks (including a 2.4GHz-only one) and a second device, with reboots of both the mower and the phone, and none of it resolved the "No Data" result1.
The same specific symptom was independently reported by several other owners in the same thread, including one confirmed on a different model line (LUBA mini 2 AWD 1000, "Same issue no WIFI data!"), plus reports giving no clear model1. A neighbor's WiFi produced the same "No Data" result for one owner, ruling out their own network as the cause1.
Workarounds reported
Temporarily disabling 4G: repeatedly confirmed
The most consistently effective workaround reported: open the connection-status page in the app (tap the Bluetooth/WiFi/4G icon), disable 4G, run the update over WiFi, then re-enable 4G afterward. Multiple owners independently confirmed this worked for them, including one who found the same tip on a different thread and verified it against their own unit1.
Some app functions (including manual mowing) went temporarily missing from the app after this fix, for one owner who used it1. Whether this is connected to the 4G-toggle process itself or is a separate issue is unconfirmed.
Forgetting and reconnecting the WiFi network: reported, but does not work for everyone
A second workaround (forgetting the saved WiFi network in the app, then reconnecting) was suggested and tried by other owners in the same thread, but did not work for at least two of them who tried it1. Worth trying, but don't expect it to be reliable.
What this isn't
- Not a local-network issue. The 4G-disable workaround's effectiveness, plus the neighbor's-WiFi test above, point at something in how the mower or app negotiates the update-check specifically over WiFi with 4G active, not a router, ISP, or Bluetooth pairing problem.
- Not (as far as reported) the same as the separate "forced update to a mismatched version" lockout documented on this site for other LUBA 2/3 owners, where the app blocks all actions until a specific firmware version installs. That symptom is the app actively demanding a firmware update; this one is the update check itself failing to return anything.
Sources
Did this work, or not?
Telling us what happened helps the next owner with the same fault.
Tell us what happenedFixed it? Share with other owners.
Post directly to Reddit or use link in text, email, Facebook, etc.