known-issue
LUBA charging stations: stuck or corroded contact pins block charging
- Models covered
- LUBA 1, LUBA 2 AWD X 5000X
- Affects
- Robot body — not the app
- First reported
- 27 June 2025
- Last updated
- 7 September 2026
- Status
- Open
Robot body — not the app. See our app vs. firmware vs. RTK guide if you're not sure which one you're dealing with.
The symptom
Two different owners hit the same underlying part failing for two different reasons, both presenting as a charging failure with the station otherwise showing normal lights:
Heat-deformed contact housing. The charging station's positive contact pin wasn't springing back out after the mower undocked on a LUBA 2 AWD X 5000X — visibly deformed plastic around the contact, "as if it had gotten warm." Freeing it with pliers restored charging immediately1. The owner's dealer described this as a known, if uncommon, failure ("about 1 in 200 stations," per the dealer — not an official Mammotion figure, so treat it as anecdotal rather than confirmed). This pattern has reportedly also shown up in hotter climates internationally1 — a secondhand claim, not independently verified here.
Ant infestation. A LUBA 1-5000 owner's mower repeatedly backed out of the dock mid-charge, correcting its position and retrying until the battery died. After ruling out uneven ground (a shim under the front wheels fixed a separate, unrelated misalignment earlier in the same thread), the owner opened the station and found ants had nested inside — wet sand carried in by the ants had shorted the contacts2. A replacement station and ant-repellent granulate around the base was the fix.
No single cause confirmed. These are two distinct mechanisms (heat deformation vs. insect infestation) hitting the same physical component, not one firmware-linked defect: treat this as "the contact pins are a known weak point," not "there's one specific fix."