Mammotion fault & error code reference

Don't see your code here? Check owner-reported codes first

Not every code an owner actually sees comes from an official manual, and the codes below are exactly the ones most likely to send you here with nothing to show for it, since no manual documents them. (The one exception is the return-to-charge group, including 1200, which Mammotion's support team has since covered outside the manuals; see the next section.)

None of these six codes appear in any of the eleven official manuals we checked.

Return-to-charge codes: from Mammotion's support team, not a manual

None of these codes is in the manuals' table either. In September 2026 Mammotion's technical support team published a return-to-charge troubleshooting guide on its own subreddit, grouping them by where the mower stops¹². The guide gives no one-line meaning for each code, so this table gives what it does say: where the mower stops, and what to check.

The guide also has a stop rule: excessive heat, melted charging contacts, exposed wires, corrosion or burn marks mean disconnecting the power at once and contacting Mammotion support, without further testing¹².

Cutting-disk motor codes

Battery / charging codes

Navigation / positioning codes

Positioning status (shown in-app, not a fault code)

The app's device screen shows a live positioning-status reading. It's not an error by itself, but it's the thing to check first if the mower won't start an automatic job.

What's covered and what isn't

Confirmed to use this exact table: LUBA 2 AWD, LUBA 2 AWD X, LUBA mini AWD, LUBA mini AWD LiDAR, YUKA, YUKA mini, YUKA mini Vision.

Confirmed to have no official fault-code documentation at all: LUBA 1 AWD, LUBA 3, LUBA mini 2, YUKA mini 2. If you're on one of these and the app shows a code, there's currently no manufacturer reference for what it means, apart from the return-to-charge guide above; this site's known-issues pages are the best available source for those models' specific problems.

See "Don't see your code here?" near the top of this page for where owner-reported codes like 1028, 1202, 1200, 1015, and 1425 are actually covered.

Nothing here matches your symptom?

If yours isn't here, it may not have been reported enough times to confirm yet. That doesn't mean it isn't real.

• Do this first: common mechanical causes

  Many symptoms that look like firmware turn out to be physical — a loose cutting disc, gummed-up wheel shafts, grass buildup, an unlevel charging dock. Cheaper and faster to rule out than a rollback.

• Issues we're watching

  Problems confirmed by two or more independent owner reports but not yet pinned to a specific firmware or app version. If yours is there, a new report with version details is what promotes it to a full guide.

What to have ready before you contact Mammotion support

Support resolves cases fastest when the report is specific. "It broke after the update," with no version number, is very hard for anyone — including Mammotion — to act on.

• Exact model and variant, including any suffix — e.g. LUBA 2 AWD 5000X vs. 5000 (the "H" suffix means a taller cutting-height range, not a different generation).
• Your mower's body firmware version — usually under Device Info / About Device in the app (a longer string like 1.30.29.26). Separate from the app version.
• Your companion app version — from the app's own About/Settings screen.
• The exact symptom, and what the mower was doing when it started.
• Whether it began right after a firmware or app update, and which one.
• Any in-app error code, and roughly when it appeared.
• The app's event log or diagnostic report, if your model provides one.
• Photos or a short video, if the issue is physical (docking, damage, turf).

Mammotion lists its support channels by region — including a 24/7 live chat — at mammotion.com/pages/contact-us. Regional support email: support-na@ (North America), support-eu@ (Europe), support-apac@ (Asia Pacific).

Found something we don't cover yet? Send us the details — that's how the next owner finds it documented.