Known issue
LUBA 2: charging station's green status LED goes dark, mower stops docking on its own
Four independent LUBA 2 (and one LUBA 1) owners hit the same pattern within weeks of each other: the charging station's green LED goes dark and the mower stops finding its own way home, even though it still charges fine when placed on the dock by hand.
Status Open
- Models
- LUBA 2 (base/2024), also reported on LUBA 1
- First reported
- 08 Jun 2024
- Last updated
- 03 Nov 2026
- Affects
- Robot body — not the app
LUBA 2 (base/2024), also reported on LUBA 1First reported 08 Jun 2024Details
- Models
- LUBA 2 (base/2024), also reported on LUBA 1
- First reported
- 08 Jun 2024
- Last updated
- 03 Nov 2026
- Affects
- Robot body — not the app
What to do next
-
Confirm both halves of the pattern. The station's green status LED is dark, and the mower still charges normally when you place it on the dock by hand.
Stop and get help if
the station never charges at all, even by hand: that is a different fault. Work the fault-codes reference and the other charging guides instead.
More about this step
Applies when: it stops docking on its own, or return-to-charge attempts fail.
Worked if: you can say which half is broken: charging works, finding the dock does not.
Didn't work? Next: step 2 — Power-cycle the charging station once to be sure it is not a...
Method: the five independent reports on this page
-
Power-cycle the charging station once to be sure it is not a one-off.
More about this step
Applies when: the dark-LED, charges-by-hand pattern is confirmed.
Worked if: the LED comes back and stays back, in which case this was not this fault.
Didn't work? Next: step 3 — Unplug and reconnect the cable between the charging station and...
Method: one owner, who saw a brief flicker before it went dark again
-
Unplug and reconnect the cable between the charging station and its power adapter. Check the contacts on both mower and station for dirt or corrosion: Mammotion's own checks for a station light that is off or abnormal.
Stop and get help if
you see excessive heat, melted charging contacts, exposed wires, corrosion or burn marks: disconnect the power, stop using the station and contact Mammotion support; do not keep testing.
More about this step
Applies when: the LED stayed dark after a power cycle.
Worked if: the LED comes back: a loose connection, not a failed station.
Didn't work? Next: step 4 — File a warranty ticket for the charging station. An experienced...
Method: Mammotion's own return-to-charge guide (manufacturer statement)
-
File a warranty ticket for the charging station. An experienced owner's advice on the thread was to open a ticket because the station was dead, and a replacement station fixed it for both owners who reported back.
More about this step
Applies when: the LED stayed dark after a power cycle and a reseated cable.
Worked if: a replacement station is on its way, rather than a firmware update or a cleaning that would not have helped.
Method: an experienced owner's advice on the thread, plus the owners' outcomes on this page
-
Tell us what happened. Say especially if you find a repair that avoids a full replacement, since one of these cases self-resolved and the suspected cause was never reproduced.
More about this step
Applies when: the replacement was the route, or the station recovered on its own.
Worked if: the gap is on record, and the next owner has a route that is not a replacement.
Method: this page's own closing request
The symptom
The charging station's green status LED (normally on constantly, including overnight) goes dark. The mower can no longer navigate back to the dock and return-to-charge attempts fail, in one case triggering fault 2 1200 ("recharge failed"). If you manually place the mower on the dock, charging still works fine: the failure is specifically in the mower's ability to locate the station, not in the physical charging contacts.
What a healthy station looks like, per Mammotion: its own return-to-charge guide says the station's LED should be solid green when the mower is away or not charging, and flash green while it charges3. For a light that is off or behaving abnormally while the station and adapter have power, the guide's checks are the contacts on both mower and station, the cable between station and adapter (unplug and reconnect it), and, with a multimeter, the voltage at the station's contacts and the adapter's output3. It also says that a mower which charges when placed by hand but cannot dock on its own points at positioning, infrared detection, station placement or docking alignment3. That is the general advice for this symptom. The cases below are the ones where the station itself turned out to be faulty.
Five independent reports, no shared firmware version
No single firmware version or cause has been confirmed; this is reported across owners on different builds, and the owners' own diagnoses pointed to a physical charging-station fault rather than a software update that broke something that used to work:
- A five-day-old LUBA 2 lost the green LED entirely; power-cycling the station briefly restored a flicker before it went dark again. Another owner's advice was blunt: open a ticket, the station is dead1.
- The identical symptom hit a second owner the same day: green light permanently off, mower charges when manually docked but can't find the station on its own. A ticket brought a new station a few days later, and everything worked again1.
- A third mower drove to the dock normally, then span in a circle and threw the docking-failure error, with the same dark green LED and same timeframe1. The same owner had opened a thread of their own six days earlier and reported the outcome there: the station was at fault, and a replacement sent after videos to support fixed it2. That owner asked outright: "can it really be that so many charging stations die almost simultaneously?", a fair question the thread never answers: its replies get as far as replacing stations, never a common cause.
- A fourth LUBA 2, two months later, had the same dark light. Tapping the station, or pushing the mower in firmly, brought it back for a while. After three weeks of calls, support concluded the station had a problem and sent a new one; the owner opened the old one and found nothing wrong with its wiring or infrared board1.
- A LUBA 1 owner reported the identical docking-failure pattern with error 1200 ("recharge failed"), independently: same symptom, different model line2.
One of the first cases self-resolved without explanation a few days later: the owner suspected an intermittent loose connection inside the station, not a fix they could reproduce on purpose.
Sources
- S1 roboter-forum.com: three independent LUBA 2 owners whose station light went out within two days, and another owner's advice to claim it
- S2 roboter-forum.com: the third owner's own thread, where a replacement station fixed it, and a LUBA 1 with error 1200
- S3 Reddit r/MammotionTechnology: Mammotion's own return-to-charge troubleshooting guide
Did this work, or not?
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