News
LUBA 3, LUBA mini 2 Series & YUKA mini 2 Series
Mammotion's support knowledge base for this line still shows 2.3.27.23 as current, while real and official reports put it at least two releases further ahead.
Known issue
LUBA 2 AWD, LUBA 2 AWD X, LUBA 3 AWD
The mower and its charging station are rated for rain; the power adapter that feeds them is not. Mammotion support told one owner in writing that the adapter has no declared waterproof rating. Owners report adapters dying after months outdoors, one tripping a home's safety switch, and replacements fixing the fault.
Known issue
LUBA 3 AWD, LUBA 3 AWD 3000
LUBA 3 AWD owners report the app's battery 'max capacity' figure at 63 to 92% within one to six months, several right after a firmware update. Two owners say Mammotion support told them it is a software calibration fault with the fix in a firmware not yet released, and a Mammotion account has called it a display bug in the app. Where to find the figure, what support asks for, and what is not confirmed.
Known issue
LUBA 3 AWD (the posts say LUBA 3)
One LUBA 3 owner found the cutting discs turning the other way after an update, throwing grass to the sides and clogging the deck. A Mammotion staff account confirmed the direction and said an optimization is planned for a later firmware release.
Known issue
LUBA 3 AWD
LUBA 3 owners report bare, torn strips where the mower turns, worst on soft soil, thin turf or wet grass. Mammotion's accounts point at wet grass and wheel slip, suggest a random cutting angle and the latest firmware, and say a new version is being tested. What owners changed, and where they disagree.
Known issue
LUBA 3 AWD, LUBA 2 AWD
LUBA owners report the mower swerving around a few fallen leaves or low-hanging plant leaves, making sharp turns that tear the lawn, and in one case still doing it with obstacle detection off. What owners changed, and what Mammotion's accounts say about heavy leaf cover.
Known issue
LUBA 3 AWD, LUBA mini 2 AWD, LUBA 2 AWD
LUBA 3 AWD and LUBA mini 2 AWD owners report the Mammotion app showing the mower as offline, mostly away from home or while it sleeps on the dock, even with Wi-Fi and 4G working and push messages still arriving. What owners tried (restarting the app, switching Wi-Fi off on the mower, an older app version) and what Mammotion's accounts say.
News
LUBA 3 AWD / LUBA mini 2 AWD / YUKA mini 2 / LUBA 2 AWD (rollout pending)
What owners are reporting after updating to 2.3.30.39: the multi-point turn fix many were waiting for, early reports of new navigation quirks, and one case that turned out to be an app setting rather than the firmware.
- Firmware
2.3.30.39
Known issue
LUBA 3 AWD, LUBA 3 AWD 3000
LUBA 3 AWD owners report the mower switching itself off in the garden with battery showing, or stopping with a few percent left instead of driving back to charge, some after an update and with an 80% charge limit set. What owners found helped: a full charge to 100%, which Mammotion also suggests to calibrate the battery.
Known issue
LUBA 3 AWD, LUBA 2 AWD X
LUBA owners report the mower turning into a thin post, pole or fence post, getting it wedged between the bumper and a front wheel, and rocking and digging without registering a collision. Owners say it has long been possible. What Mammotion's accounts suggest (clearance, a restricted area on the map) and what owners put on posts.
Known issue
LUBA 2, LUBA 2 AWD, LUBA 3 AWD, YUKA 2000, YUKA mini 2 800
Owners report charging that stops between about 40 and 75% and waits there, on LUBA 2, YUKA 2000 and YUKA mini 2 800. Mammotion's 2.3.31.69 notes fix charging that fell short of the set level on the LUBA 3 and mini 2 line; for the LUBA 2 and YUKA line, support has pointed owners at the power adapter's batch number.
Known issue
LUBA 3 AWD
Several LUBA 3 AWD owners report the mower stopping again and again with error 1207 when nothing is touching it. For one, clearing packed grass clippings from inside the bumper fixed it; for others cleaning did not hold and one received a warranty bumper; and in one case the error fired with the bumper taken off the machine, which points inside the mower.
Known issue
LUBA 3 AWD
LUBA 3 AWD owners report the mower stopping with a wheel hub motor error, sometimes weeks after purchase and once while it sat on its charger. Two owners opened all four hubs and found them dry. Mammotion's own first steps are three restarts and, if the mower got wet, 48 hours of drying; two mowers were booked in for repair.
News
LUBA 2 AWD (the machine in the photograph published with the report) and LUBA 3 AWD, the model the owners' thread is about (no source names a model in words)
A Swedish news report of a robot mower reversing over a 15-month-old, with no rear sensors and the blades still running (July 5), and two owners describing a child run over during an automated turn (the automatic turns Mammotion calls Multi-point Turn). Neither source names a model in words. The published photograph identifies the machine as a Mammotion LUBA 2 AWD. No manufacturer statement exists, and the EU, the UK and the US have each recalled robot mowers whose blades kept turning when a sensor failed. We assert no cause for either injury.
Known issue
LUBA 3 AWD (5000/5000H, 3000/3000H, 1500/1500H)
Severe WiFi/4G connection drops and "Return failed"/"Charging failed" docking errors after this update.
- Firmware
2.3.25.12 → 2.3.22.28