LUBA 3 AWD 5000 / 5000H

15 entries, recently updated first

Known issue LUBA 2 AWD, LUBA 2 AWD X, LUBA 3 AWD

LUBA charging power adapter: it has no waterproof rating, and they can fail outdoors

The mower and its charging station are rated for rain; the power adapter that feeds them is not. Mammotion support told one owner in writing that the adapter has no declared waterproof rating. Owners report adapters dying after months outdoors, one tripping a home's safety switch, and replacements fixing the fault.

First reported 12 Sep 2025 Last updated 01 Nov 2026

Known issue LUBA 3 AWD, LUBA 3 AWD 3000

LUBA 3: the app's battery 'max capacity' reads low within months, some after a firmware update

LUBA 3 AWD owners report the app's battery 'max capacity' figure at 63 to 92% within one to six months, several right after a firmware update. Two owners say Mammotion support told them it is a software calibration fault with the fix in a firmware not yet released, and a Mammotion account has called it a display bug in the app. Where to find the figure, what support asks for, and what is not confirmed.

First reported 24 Sep 2026 Last updated 31 Oct 2026

Known issue LUBA 3 AWD (the posts say LUBA 3)

LUBA 3: cutting discs spin the other way since the latest update

One LUBA 3 owner found the cutting discs turning the other way after an update, throwing grass to the sides and clogging the deck. A Mammotion staff account confirmed the direction and said an optimization is planned for a later firmware release.

First reported 18 Oct 2026 Last updated 25 Oct 2026

Known issue LUBA 3 AWD

LUBA 3: turns tear up the lawn, and what owners and Mammotion say to change

LUBA 3 owners report bare, torn strips where the mower turns, worst on soft soil, thin turf or wet grass. Mammotion's accounts point at wet grass and wheel slip, suggest a random cutting angle and the latest firmware, and say a new version is being tested. What owners changed, and where they disagree.

First reported 26 Sep 2026 Last updated 25 Oct 2026

Known issue LUBA 3 AWD, LUBA 2 AWD

LUBA 3 and LUBA 2: the mower steers around leaves and low plants it could mow over

LUBA owners report the mower swerving around a few fallen leaves or low-hanging plant leaves, making sharp turns that tear the lawn, and in one case still doing it with obstacle detection off. What owners changed, and what Mammotion's accounts say about heavy leaf cover.

First reported 03 Oct 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD, LUBA mini 2 AWD, LUBA 2 AWD

LUBA 3 and LUBA mini 2: the app shows the mower as offline away from home or on the dock

LUBA 3 AWD and LUBA mini 2 AWD owners report the Mammotion app showing the mower as offline, mostly away from home or while it sleeps on the dock, even with Wi-Fi and 4G working and push messages still arriving. What owners tried (restarting the app, switching Wi-Fi off on the mower, an older app version) and what Mammotion's accounts say.

First reported 10 Sep 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD, LUBA 3 AWD 3000

LUBA 3: shuts off mid-task with battery left, or runs flat without going home

LUBA 3 AWD owners report the mower switching itself off in the garden with battery showing, or stopping with a few percent left instead of driving back to charge, some after an update and with an 80% charge limit set. What owners found helped: a full charge to 100%, which Mammotion also suggests to calibrate the battery.

First reported 10 Sep 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD, LUBA 2 AWD X

LUBA 3 and 2X: a thin post slips between the bumper and the front wheel and traps the mower

LUBA owners report the mower turning into a thin post, pole or fence post, getting it wedged between the bumper and a front wheel, and rocking and digging without registering a collision. Owners say it has long been possible. What Mammotion's accounts suggest (clearance, a restricted area on the map) and what owners put on posts.

First reported 10 Sep 2026 Last updated 24 Oct 2026

Known issue LUBA 2, LUBA 2 AWD, LUBA 3 AWD, YUKA 2000, YUKA mini 2 800

Charging stops part-way, around 40 to 75%: LUBA 2, YUKA and YUKA mini 2

Owners report charging that stops between about 40 and 75% and waits there, on LUBA 2, YUKA 2000 and YUKA mini 2 800. Mammotion's 2.3.31.69 notes fix charging that fell short of the set level on the LUBA 3 and mini 2 line; for the LUBA 2 and YUKA line, support has pointed owners at the power adapter's batch number.

First reported 06 Sep 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD

LUBA 3 AWD: "Front bumper is experiencing repeated triggering" (error 1207)

Several LUBA 3 AWD owners report the mower stopping again and again with error 1207 when nothing is touching it. For one, clearing packed grass clippings from inside the bumper fixed it; for others cleaning did not hold and one received a warranty bumper; and in one case the error fired with the bumper taken off the machine, which points inside the mower.

First reported 13 Aug 2026 Last updated 24 Oct 2026

Known issue LUBA 3 AWD

LUBA 3 AWD: "Wheel hub motor error"

LUBA 3 AWD owners report the mower stopping with a wheel hub motor error, sometimes weeks after purchase and once while it sat on its charger. Two owners opened all four hubs and found them dry. Mammotion's own first steps are three restarts and, if the mower got wet, 48 hours of drying; two mowers were booked in for repair.

First reported 12 Jul 2026 Last updated 24 Oct 2026

News LUBA 2 AWD (the machine in the photograph published with the report) and LUBA 3 AWD, the model the owners' thread is about (no source names a model in words)

Reported injuries during multi-point turns: what is on the record, and what is not

A Swedish news report of a robot mower reversing over a 15-month-old, with no rear sensors and the blades still running (July 5), and two owners describing a child run over during an automated turn (the automatic turns Mammotion calls Multi-point Turn). Neither source names a model in words. The published photograph identifies the machine as a Mammotion LUBA 2 AWD. No manufacturer statement exists, and the EU, the UK and the US have each recalled robot mowers whose blades kept turning when a sensor failed. We assert no cause for either injury.

First reported 05 Jul 2026 Last updated 03 Oct 2026

Known issue LUBA 3 AWD (5000/5000H, 3000/3000H, 1500/1500H)

LUBA 3: firmware 2.3.25.12, WiFi/4G drops and docking failures

Severe WiFi/4G connection drops and "Return failed"/"Charging failed" docking errors after this update.

Firmware
2.3.25.12 → 2.3.22.28

First reported 03 Jun 2026 Last updated 03 Sep 2026

Nothing here matches your symptom?

If yours isn't here, it may not have been reported enough times to confirm yet. That doesn't mean it isn't real.

What to have ready before you contact Mammotion support

Support resolves cases fastest when the report is specific. "It broke after the update," with no version number, is very hard for anyone — including Mammotion — to act on.

Mammotion lists its support channels by region — including a 24/7 live chat — at mammotion.com/pages/contact-us. Regional support email: support-na@ (North America), support-eu@ (Europe), support-apac@ (Asia Pacific).

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