Husqvarna: lost its position or signal

5 pages. Start with the one that sounds most like yours. Each one opens on what to try first.

Check these first

• Restart or factory reset an Automower: which first, and what a reset keeps

  Husqvarna's own steps to restart or factory reset an Automower, what a reset keeps, what to try when the reset does nothing, and how to clear a 'manual action required' error.

Suggestions

• Guide Automower keeps stopping on an EPOS lawn: Husqvarna's own checks

  Try first: Read the message in the app. 'No correction data available' means the mower is not getting its correction signal from the Husqvarna Cloud, so look at internet coverage. 'No accurate position from satellites' or 'Searching for satellites' means a weak satellite signal at the mower or at the reference station, so look at the sky view.

• Known issue Automower 220 AC: leaves the station but ignores the guide wire to a remote area

  Try first: Check the remote area settings in Follow loop out. Open Follow loop (3-2), then Follow loop out (3-2-1). Set Direction to Guide 1, Distance to the number of metres along the guide wire from the station to where mowing should start, and Proportion to 100% while you test. Put the mower in the station and run Test OUT (3-2-5): it shows the distance on the display.

• Known issue Automower 'no loop signal' on wire models

  Try first: Look at the station light, then test the station on its own. Steady green with the mower saying no loop signal, or blue flashing, tells you what the station sees. At the station, disconnect the loop and bridge its two terminals with a short wire: if the light goes green, the station board works and the fault is in the loop.

• Known issue Automower EPOS stops on 'satellite search'

  Try first: Watch where the mower stops and when. The same corners, the strip between buildings, or the ground under a tree point to reception at that spot. A stop only just after leaving the station on a scheduled start is a different pattern, covered in the next step. A phone satellite app (one owner names GPSDiagnostic) shows how many satellites you have at the spot.

• Known issue Automower EPOS: the mower cannot find the reference station, or its signal reads 1%

  Try first: Note what the app shows: no mower listed while pairing the station, a station serial number of 0, or a signal strength stuck at 1% with the station's light steady green. Note also whether the mower still mows.

None of these match?

Contact Husqvarna support with your model, firmware version and what you have tried. Then tell us what happened, so the next owner finds it here.