Mammotion: app or connection

4 pages. Start with the one that sounds most like yours. Each one opens on what to try first.

Check these first

Do this first: common mechanical causes before you blame firmware
A checklist of physical, mechanical, and setup issues that produce symptoms commonly mistaken for firmware bugs. Cheaper and faster to rule out than a rollback, and sometimes the actual fix.
Tips & fixes that work across models
Find what your mower is doing, then the fixes owners found for it, newest first. Each fix is dated and works on more than one model.

News YUKA mini 2: what Mammotion says about LiDAR warmth, DropMow in low light, the dashed line and the side LEDs
Four questions YUKA mini 2 owners asked on Reddit in September and October 2026, and what a Mammotion staff account answered: a warm LiDAR module while charging is normal, DropMow needs enough light, the dashed line points at the first zone, and the side LEDs stay on while docked.
Guide Running a Mammotion mower with no Wi-Fi or mobile signal: what still works and what you lose
Try first: Choose a model whose positioning does not depend on iNavi NetRTK. A Mammotion staff account listed three groups: models that position with LiDAR and AI vision (LUBA 3 AWD 1500, LUBA mini 2 AWD 1500, YUKA mini 2 1000 and 800 LiDAR), models that use the tri-vision camera system (LUBA mini 2 AWD 1000, YUKA mini 2 500), and models that use a local RTK station (LUBA 2X, YUKA 2025, LUBA mini AWD, YUKA mini).
Guide Bluetooth drops, or the mower won't connect
Try first: Try a different phone, and reinstall the app, before blaming the mower.
Known issue LUBA 3: firmware 2.3.25.12, WiFi/4G drops and docking failures
Try first: Note your version, then check whether it matches the reported pair: the app disconnecting after a second or two, and "Return failed" / "Charging failed (1000011)" at the dock.

Contact Mammotion support with your model, firmware version and what you have tried. Then tell us what happened, so the next owner finds it here.