LUBA mini 2 AWD 1500 / 1500H

6 entries, recently updated first

Guide LUBA mini 2 AWD

LUBA mini 2: map a lawn section you can only reach by carrying the mower

A LUBA mini 2 can have a separate mowing area that no path connects to the rest of the lawn, such as a lower terrace behind a retaining wall. The steps a Mammotion staff account gave, the step one owner found they could not skip, and what you have to do each time you mow it.

Last updated 24 Oct 2026

Known issue LUBA 3 AWD, LUBA mini 2 AWD, LUBA 2 AWD

LUBA 3 and LUBA mini 2: the app shows the mower as offline away from home or on the dock

LUBA 3 AWD and LUBA mini 2 AWD owners report the Mammotion app showing the mower as offline, mostly away from home or while it sleeps on the dock, even with Wi-Fi and 4G working and push messages still arriving. What owners tried (restarting the app, switching Wi-Fi off on the mower, an older app version) and what Mammotion's accounts say.

First reported 10 Sep 2026 Last updated 24 Oct 2026

Known issue LUBA mini 2 AWD 1500/1500H (LiDAR)

LUBA mini 2 AWD 1500/1500H (LiDAR): LiDAR fails to initialize on firmware 2.3.27.16

New units on firmware 2.3.27.16 couldn't start mapping because LiDAR wouldn't initialize. Mammotion confirmed it in-thread as a known, firmware-caused batch problem, resolved for three reporting owners by a follow-up update within days.

First reported 27 Jun 2026 Last updated 07 Sep 2026

Nothing here matches your symptom?

If yours isn't here, it may not have been reported enough times to confirm yet. That doesn't mean it isn't real.

What to have ready before you contact Mammotion support

Support resolves cases fastest when the report is specific. "It broke after the update," with no version number, is very hard for anyone — including Mammotion — to act on.

Mammotion lists its support channels by region — including a 24/7 live chat — at mammotion.com/pages/contact-us. Regional support email: support-na@ (North America), support-eu@ (Europe), support-apac@ (Asia Pacific).

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