Husqvarna: app or connection

1 page. It opens on what to try first.

• Known issue Automower 'Connect is not available': the connectivity card is not found

  Try first: Look at the mower's own screen for an aerial symbol with a cross through it. A forum regular says that means Husqvarna's server is down, that pairing cannot be done until it is back, and that outages he has seen lasted up to three days; he now does nothing and waits, and suggests a hardware fault if it lasts more than a week. Do not delete the pairing in the meantime: two owners did and had to pair again.

Doesn’t match?

Contact Husqvarna support with your model, firmware version and what you have tried. Then tell us what happened, so the next owner finds it here.